Center Overview
Royo Eye and Laser Center of South Sacramento, an NVISION Eye Center is a LASIK and vision correction center located in Sacramento, California. Led by Gabriel Jacob, M.D. with 15 years of experience .
Royo Eye and Laser Center receives overwhelmingly positive feedback for its staff, particularly Martha, who is repeatedly praised for her exceptional service and helpfulness. However, significant negative feedback highlights major issues with appointment scheduling, billing, and communication, especially concerning prolonged wait times and difficulty contacting staff. While many patients express satisfaction with their care, others report significant delays and unresolved billing problems.
Price transparency score
How we scoreBased on listing completeness and publicly posted details.
Missing data does not imply low quality.
Data reflects public listings and direct confirmations when available. Details may be incomplete or out of date.
Center Features
Pricing Details
Price History
Price & Promotion History
What's Included
Current Promotions
$1,000 off Custom LASIK
$1,100 off LASIK for VSP members
Financing Options
Financing partners:
- CareCredit
Guarantee Information
50% of centers in your area include this
Your vision correction investment is protected long-term. If you need additional adjustments in the future, they're covered under the guarantee.
Technology & Services
Surgeon Information
Patient Reviews
Patient Experience
Based on 20 reviews from Google
Royo Eye and Laser Center receives overwhelmingly positive feedback for its staff, particularly Martha, who is repeatedly praised for her exceptional service and helpfulness. However, significant negative feedback highlights major issues with appointment scheduling, billing, and communication, especially concerning prolonged wait times and difficulty contacting staff. While many patients express satisfaction with their care, others report significant delays and unresolved billing problems.
Review summaries are auto-generated from public Google reviews and may miss context. See methodology.
Key Strengths
Areas for Improvement
Common Procedures
Detailed Impressions
Staff Experience
Reception and billing staff receive negative feedback for poor communication and responsiveness. However, many patients praise Martha and other staff members for their friendliness, helpfulness, and expertise. Dr. Wang and Dr. Jacobs also receive positive feedback. Mixed reviews exist for other doctors.
Facility
The waiting area is described as nice, but the clinic is frequently reported as overbooked, leading to long wait times.
Typical Outcomes
Positive outcomes are reported for eye exams, glasses fittings, and some surgical procedures. Negative outcomes include unresolved billing issues, significant delays in care, and inaccurate prescriptions.