Center Overview
Carolina Eye Associates is a LASIK and vision correction center located in Southern Pines, North Carolina. Led by Dr. Lisa V. Sitterson .
Carolina Eye Associates receives overwhelmingly positive feedback for its skilled and compassionate doctors, who are praised for their expertise and attentiveness. However, significant concerns exist regarding long wait times and scheduling inefficiencies. While some patients appreciate the advanced technology and clean facilities, others express frustration with communication issues, particularly concerning scheduling and lack of timely updates on surgery times. The experience appears to vary significantly between locations and even between appointments at the same location.
Center Features
Pricing Details
Price History
Price & Promotion History
What's Included
Financing Options
Financing partners:
- CareCredit
Guarantee Information
50% of centers in your area include this
Additional procedures or adjustments after your initial surgery may incur extra costs. We recommend discussing coverage options during your consultation.
Technology & Services
Surgeon Information
Patient Reviews
Patient Experience
Based on 20 verified reviews
Carolina Eye Associates receives overwhelmingly positive feedback for its skilled and compassionate doctors, who are praised for their expertise and attentiveness. However, significant concerns exist regarding long wait times and scheduling inefficiencies. While some patients appreciate the advanced technology and clean facilities, others express frustration with communication issues, particularly concerning scheduling and lack of timely updates on surgery times. The experience appears to vary significantly between locations and even between appointments at the same location.
Key Strengths
Areas for Improvement
Common Procedures
Detailed Impressions
Staff Experience
Doctors receive consistently high praise, but opinions on administrative and support staff are more mixed, with some reporting rudeness or inattentiveness.
Facility
Generally clean and well-equipped, though some patients note overcrowding in waiting areas.
Typical Outcomes
Successful surgeries and accurate diagnoses are frequently reported, although the overall patient experience is often impacted by long wait times and communication issues.