Center Overview
Leader Heights Eye Center is a LASIK and vision correction center located in York, Pennsylvania. Led by Dr. Jeffrey R. Lander .
Leader Heights Eye Center receives overwhelmingly positive feedback for its doctors, who are praised for their expertise, thoroughness, and patient care. However, there are significant negative comments regarding the staff's behavior, with frequent complaints about rudeness, poor communication, and unprofessional conduct. Billing practices and follow-up also draw criticism.
Center Features
Pricing Details
Price History
Price & Promotion History
What's Included
Financing Options
Financing partners:
- CareCredit
Guarantee Information
50% of centers in your area include this
Additional procedures or adjustments after your initial surgery may incur extra costs. We recommend discussing coverage options during your consultation.
Technology & Services
Surgeon Information
Patient Reviews
Patient Experience
Based on 20 verified reviews
Leader Heights Eye Center receives overwhelmingly positive feedback for its doctors, who are praised for their expertise, thoroughness, and patient care. However, there are significant negative comments regarding the staff's behavior, with frequent complaints about rudeness, poor communication, and unprofessional conduct. Billing practices and follow-up also draw criticism.
Key Strengths
Areas for Improvement
Common Procedures
Detailed Impressions
Staff Experience
Staff performance is highly inconsistent. While some staff members are praised for their excellent customer service and helpfulness, many negative reviews describe rude, unprofessional, and belittling behavior from other staff members. The management style is also criticized.
Facility
The facility's cleanliness is a concern, with one review mentioning infrequent cleaning and lack of sanitization. COVID-19 protocols are mentioned both positively and negatively.
Typical Outcomes
Positive patient outcomes are reported for cataract surgery and general eye exams. However, negative experiences are reported regarding billing and customer service.