Center Overview
Tri state Eye Care Center Ltd is a LASIK and vision correction center located in Huntington, West Virginia. .
TriState Eye Care Center receives overwhelmingly positive feedback for its thorough eye exams, friendly staff, and use of advanced technology. However, significant negative reviews cite billing issues, particularly concerning unexpected costs and communication problems with billing staff. Some patients also reported issues with scheduling and lens/frame replacements.
Center Features
Pricing Details
Price History
Price & Promotion History
What's Included
Guarantee Information
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Additional procedures or adjustments after your initial surgery may incur extra costs. We recommend discussing coverage options during your consultation.
Technology & Services
Patient Reviews
Patient Experience
Based on 20 verified reviews
TriState Eye Care Center receives overwhelmingly positive feedback for its thorough eye exams, friendly staff, and use of advanced technology. However, significant negative reviews cite billing issues, particularly concerning unexpected costs and communication problems with billing staff. Some patients also reported issues with scheduling and lens/frame replacements.
Key Strengths
Areas for Improvement
Common Procedures
Detailed Impressions
Staff Experience
Most reviewers praise the friendliness and helpfulness of the front office staff and nurses. However, the billing staff receives significant negative feedback for rudeness and poor communication. Doctors are generally praised for their thoroughness and attentiveness.
Facility
The facility is described as having modern equipment and technology.
Typical Outcomes
Positive outcomes include accurate prescriptions, improved vision, and a positive patient experience. Negative outcomes include unexpected bills, miscommunication about insurance coverage, and dissatisfaction with the resolution of issues.